Notes on running a shift-based team

Scheduling, coverage, and keeping a team running without the chaos.

I run the floor at a multi-department luxury salon in New York, and I built Vacay because I was living these problems myself. This is where I write about what actually works.

Calendar view showing a department scheduling conflict with an over-limit warning flagged before approval
September 13, 2026

Three People Off the Same Day, and I Found Out at 9am

A few years back three assistants from the same department were out on the same Saturday, and nobody caught it until the book was already full. Here's why that's a visibility problem, not a scheduling problem, and what actually fixes it.

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More notes coming soon.

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